A+ Experience
We signed with Charlie’s Roof after coming up empty-handed searching for a new place to live in Copenhagen—in need of both proximity to my new workplace AND a dog-friendly landlord. At first, our situation felt close to hopeless: I received this job offer while on another long-term work trip in Europe, and we had but 7 weeks to find an apartment; meanwhile, I also had to make it back to the US, and we needed to sell most of our stuff and pack up the rest, and everything in order for an intercontinental move (if you’ve made one, you know all that this entails…).
Mercifully, Nathalie entered our lives at the moment we feared everything would fall apart. We could tell instantly that this person was highly competent, an excellent listener and hard worker, and I’m happy to share that our relationship with Nathalie seemed only to improve with each new interaction.
Nathalie’s knowledge of the Copenhagen rental market is truly something to behold and put us instantly at ease. She took so much of the stress off our plate, allowing us to focus on things we could actually control. She is always extremely prompt to reply, courteous yet funny, and, overall, a delight to work with.
The phrase “above and beyond” gets thrown around so frequently that its meaning can easily get lost. But there is no misconstruing the level of Nathalie’s commitment to her clients: thinking we’d secure ourselves a “bed” to sleep on that first night in our otherwise empty apartment, we brought along our air mattress from the U.S.——forgetting that our outlet converters were not actually transformers. So, after 18+ hours of travel time with an anxious dog, and in a brand new country where we do not yet speak the language, it looked like we’d all be sleeping on some beautiful but very hard solid pine floors. Instead, Nathalie came to our rescue: she drove home and returned with not one but two air mattresses she had stored in her basement. Talk about above and beyond.
Thank you Charlie’s Roof—and THANK YOU, NATHALIE!—for helping us relocate to Denmark on such a tight timeline with most of our sanity intact. If you’re reading this and still on the fence, go for it: you won’t be disappointed!

I truly believe we couldn’t have made the move to Denmark without the help of Charlie’s Roof. Being an English speaker, their services of communicating/negotiating with landlords and lease check and translation are invaluable to expats. We have used their services twice now and wouldn’t dream of using anyone else. Elke was our agent both times and is so patient, helpful, knowledgable, accommodating and detail-oriented – way beyond good at her job. She made our transition to Denmark a breeze, and our stay here very pleasant. I highly recommend Charlie’s Roof to all expats coming to Denmark, as well as anyone wanting a smooth transition into their perfect home.

I would like to give a big thank you to Nathalie from Charlie’s Roof! As a foreigner, Copenhagen’s housing market was very stressful to navigate and after months of searching on my own, I decided to reach out to Charlie’s Roof. I can easily say it was the best decision I made and I wish I would have did it sooner!

Nathalie was able to quickly respond to all of my questions (despite the time difference) and even went above and beyond to keep me aware/updated on the details of each apartment to make sure there was no confusion and that I was getting exactly what I wanted.

In about a week, I was able to sign the lease to my perfect apartment, all thanks to Nathalie and Charlie’s Roof!

Charlie´s Roof saved me from having a nervous breakdown throughout the chaos of a Pandemic/Brexit move.
I moved from the UK to Denmark during the pandemic and Brexit and without the help of Natalie at Charlie’s Roof I would have had an actual nervous breakdown.
Moving to a new country, with all of the above and trying to find a nice place to live with a dog, Nathalie made life as easy as possible for me. To the point she met me after hours to give me the key to my new home, the evening before she took her first holiday in 2 years.
Specifically I had a 30 minute conversation with Natalie and she came back to me the next day with a list of great apartments, the first one I totally fell in love. Throughout the process Nathalie answered all my frantic WhatsApp’s and helped me remain calm.
I cannot recommend Charlie’s Roof enough, I love my apartment and Natalie and Charlie’s Roof will always be part of my story about my move to Denmark.

Professional and friendly!
I needed to find a medium-term (6-months) apartment in CPH for me and my family in a relatively short notice. A colleague referred me to Elke @ Charlie’s Roof since he had a very good experience.
Elke was very responsive, assistive and friendly, and promptly offered me several places, and continued searching for new apartments until we found the one that addressed my preferences. All apartments had excellent potential.
Elke assisted me in the process of signing the contract and answered all questions I had during the process. Elke also made sure that all was well after I moved to the apartment.
Overall, very professional and informative service, and above all friendly and welcoming. Highly recommended!

This is the second time we used Charlie’s Roof Home Search services.
As returning customers, it was both times very helpful.
Our last dedicated agent, Nathalie, was very understanding of our needs and respectful to our budget limitations. In the beginning, the proposed options were not ideal but after we analyzed in detail what we were looking for and we gave Nathalie constructive feedback the options grew closer to what we were looking for.
Being on the same page and building a clear-cut and direct communication was the key in our home search. We would have liked to have had even more viewings, but we understand that had a strong correlation with what was available in the market at that moment.
Nathalie was always available to answer our questions, guide us through and ease our worries. She patiently listened to our concerns and thoroughly explained significant details about apartment hunting procedures.
Her reflexes were acute when a viewing was to be planned and when we found the apartment we liked, a second viewing was scheduled fast enough to help us make the final decision with no stress.
All in all, Nathalie played a significant role in putting a smile on our faces and a nice roof upon our heads !

Great experience.
The team at Charlie’s Roof were more than helpful in finding us a great apartment at short notice. Nathalie was very responsive and we felt that she thoroughly understood our needs. With her support we quickly found a wonderful place to call home. Her guidance made the entire process a breeze.
Based on our own experience we would recommend Charlie’s Roof to anyone looking to relocate to the Copenhagen area and will definitely contact them again if the need arises.

If you look for a new place in Copenhagen and want to avoid spending lots of time, energy and frustration then get the help of Charlie’s Roof. I moved quite a bit around in Copenhagen but this time I wanted to try the help of professionals and I can only advice you to do the same. It starts with a personal meeting and continues to be a very friendly and regular communication about potential apartments. Even in times of COVID-19, the contact did not change and eventually I got a nice apartment according to my requirements. What especially makes the difference, is their network and experience and the good feeling to do the right thing when they check and approve the contract for you – when you already got scammed like me before then you will appreciate that service as well. Thanks again Elke and Nathalie for all your help 

Amazing Service!!!
Charlies roof has helped us secure a fantastic apartment in copenhagen, Denmark. We have been looking for over 8 months on our own without success. The rental market in Copenhagen moves so fast. We highly recommend Charlies Roof! Elcke is professional, patient & so welcoming you know you are in great hands! As an english speaker in denmark it is true that to find affordable accomodation is all about who you know…else you will be paying expat pricing. Charlies roof is definitely worth their finders fee. It was such a smooth process. I will always continue to highly recommend them! They were able to secure the apartment we fell in love with at a great price & negotiate pet friendly terms with the owner. We are beyond thankful !!