Charlie’s Roof offer a fantastic service. My wife and I used their “Accommodation Already Found Package” whilst we were outside of Denmark. They were extremely thorough and professional in all of their dealings with us and the landlord. They were very quick, which was critical as we were working on a very fast timeline. I thought the price was extremely reasonable for the service provided, and would use them again in a heartbeat. Very highly recommended.
Katy Harker, WHO Copenhagen
Don’t know how we would have managed without her! Worth every penny. Found a gorgeous flat, thanks Charlotte 🙂
Juan Pablo Araya
I got a new apartment in less than a month, and the process was very smooth. I totally recommend Charlie´s Roof services. Thanks Elke for your help! (she even wrote me when I was on birthday 😀 )
Nathalie was able to quickly respond to all of my questions (despite the time difference) and even went above and beyond to keep me aware/updated on the details of each apartment to make sure there was no confusion and that I was getting exactly what I wanted.
In about a week, I was able to sign the lease to my perfect apartment, all thanks to Nathalie and Charlie’s Roof!
As returning customers, it was both times very helpful.
Our last dedicated agent, Nathalie, was very understanding of our needs and respectful to our budget limitations. In the beginning, the proposed options were not ideal but after we analyzed in detail what we were looking for and we gave Nathalie constructive feedback the options grew closer to what we were looking for.
Being on the same page and building a clear-cut and direct communication was the key in our home search. We would have liked to have had even more viewings, but we understand that had a strong correlation with what was available in the market at that moment.
Nathalie was always available to answer our questions, guide us through and ease our worries. She patiently listened to our concerns and thoroughly explained significant details about apartment hunting procedures.
Her reflexes were acute when a viewing was to be planned and when we found the apartment we liked, a second viewing was scheduled fast enough to help us make the final decision with no stress.
All in all, Nathalie played a significant role in putting a smile on our faces and a nice roof upon our heads !
Elke from Charlie’s Roof helped us finding a suitable house in great location, it is just perfect for us. I can highly recommend their service (especially if you search from abroad).
Elke quickly found our description or ‘wish list’ from when we worked with them two years ago and we discussed via phone how to update this. Within a few days we had a big list of possible apartments to decide to view (or not) and Elke secured viewings for us as soon as possible (which is difficult in the current situation, rental agencies are busy and there is not so much advertised). She also followed up after viewing so she could streamline her future suggestions with regards to location, size etc.
We had two apartments that we liked and it was arranged to keep our second choice on hold until we had decided. So within 3 weeks we have signed a lease on a great apartment.
Elke is extremely approachable and we felt very comfortable asking her any questions-general, specific or possibly downright silly-we had. Can recommend their services!
I moved from the UK to Denmark during the pandemic and Brexit and without the help of Natalie at Charlie’s Roof I would have had an actual nervous breakdown.
Moving to a new country, with all of the above and trying to find a nice place to live with a dog, Nathalie made life as easy as possible for me. To the point she met me after hours to give me the key to my new home, the evening before she took her first holiday in 2 years.
Specifically I had a 30 minute conversation with Natalie and she came back to me the next day with a list of great apartments, the first one I totally fell in love. Throughout the process Nathalie answered all my frantic WhatsApp’s and helped me remain calm.
I cannot recommend Charlie’s Roof enough, I love my apartment and Natalie and Charlie’s Roof will always be part of my story about my move to Denmark.