We act as your representative in completing a move-in report of your property. This is very important in ensuring that your deposit is returned to you after the rental period is over. We work together with the landlord’s representative to thoroughly document the condition of each room, including taking photographs. We will store the pictures for up to 4 years. After the move-in report is completed, you have 14 days to make any additions to the report. If you choose to include key pick-up, the key will be available for you to collect at a convenient time (as per ‘Key Pick Up’ service).